Terms of Service and User Agreement

Terms of Use Agreement

By consenting to Queen K Candle Co.’s SMS marketing at checkout or through our subscription tools, you agree to receive recurring text notifications related to your order, including abandoned checkout reminders, promotional offers, and transactional messages. This may include review requests, even if your mobile number is registered on any state or federal Do-Not-Call list.

Message frequency may vary. Consent is not a condition of purchase. To unsubscribe from text marketing messages, reply with STOP to any message or use the unsubscribe link provided within our texts.

Alternative opt-out methods or phrases will not be recognized as valid unsubscribe requests. Standard message and data rates may apply, and you are responsible for any charges imposed by your wireless provider.

If you need assistance, reply with HELP or contact us at our contact page for support.

We may modify the telephone number or short code used for messaging at any time. You will be notified in such cases. Messages sent to outdated numbers may not be received, and we are not responsible for missed opt-out or support requests sent to those numbers.

To the extent permitted by law, Queen K Candle Co. is not liable for failed, delayed, or misdirected delivery of any information sent through our messaging service or for any actions you take in reliance on such information.

Your privacy matters to us. Review our Privacy Policy to understand how we collect and use your personal data.

1. Acceptance of Terms

By accessing or using our website and services, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree, please refrain from using our website or services.

2. Use of the Website

You agree to use our website and services for lawful purposes only and in accordance with all applicable local, state, and federal laws and regulations.

3. Intellectual Property

All content, trademarks, logos, and other intellectual property displayed on this site are the property of Queen K Candle Co. or its licensors. You may not reproduce, distribute, or use any materials without our express written permission.

4. Purchases and Payments

By making a purchase on our website, you agree to provide accurate and complete payment details. Prices, product descriptions, and availability are subject to change without notice.

5. User Content

By submitting reviews, comments, or other content to our website, you grant Queen K Candle Co. a non-exclusive, royalty-free, perpetual, and irrevocable license to use, reproduce, modify, and publish such content for marketing or promotional purposes.

6. Termination of Access

We reserve the right to suspend or terminate your access to our website and services at any time, without notice, if you violate these Terms of Use or engage in behavior we deem inappropriate.

7. Disclaimer of Warranties

Our website and services are provided “as is” and “as available.” We make no warranties, express or implied, regarding the reliability, availability, or accuracy of our site or its content.

8. Limitation of Liability

To the fullest extent permitted by law, Queen K Candle Co. shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our website or services.

9. Governing Law

These Terms of Use are governed by and interpreted in accordance with the laws of the State of Virginia, without regard to conflict of law principles.

10. Changes to These Terms

We may update or modify these Terms of Use at any time. Any changes take effect immediately upon posting. You are responsible for reviewing this page periodically for updates.

11. Contact Us

If you have questions about these Terms of Use, please contact us at contact@queenkcandleco.com.