Our Comprehensive Privacy Policy

Comprehensive Privacy Policy for Queen K Candle Co.

Queen K Candle Co. ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines the types of personal information we collect, how we use it, and your choices regarding your data.

 

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us. Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners,for the purpose of enabling and operating our text messaging program.

 

Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners, for the purpose of enabling and operating our text messaging program.

 

Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.

 

By using our website, purchasing our products, or otherwise engaging with us, you agree to the terms of this Comprehensive Privacy Policy.

 

1. Information We Collect:

 

Personal Information: We may collect personal information, such as your name, contact details, shipping address, and payment information when you make a purchase.

 

Device Information: We may collect information about the device you use to access our website, including IP address, browser type, and operating system.

 

Usage Data: We may gather information about how you navigate and interact with our website, including pages visited and the duration of your visit.

 

2. How We Use Your Information:

 

Order Fulfillment: We use your personal information to process and fulfill your orders, communicate with you about your purchase, and provide customer support.

 

Marketing: With your consent, we may use your contact information to send you promotional materials, newsletters, and updates about our products and services.

 

Analytics: We may use data analytics to improve our website, products, and user experience.

 

3. Information Sharing:

 

Third-Party Service Providers: We may share your information with third-party service providers to facilitate order processing, shipping, payment processing, and other essential business functions.

 

Legal Compliance: We may disclose your information when required by law or to protect our rights, privacy, safety, or property.

 

4. Your Choices:

 

Marketing Communications: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions included in the emails or contacting us directly.

 

Cookies: You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may affect your experience on our website.

 

5. Security:

 

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

 

6. Updates to This Privacy Policy:

 

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We will post the revised Privacy Policy on our website, and the effective date will indicate when the policy was last updated.

 

7. Contact Us:

 

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at contact@queenkcandleco.com.