Customer Service & Contact Information
We're Here to Help!
At Queen K Candle Co., your satisfaction is our top priority. Whether you have questions about our luxury fragrances, need help with an order, or simply want to share your feedback, our team is here to assist with care and attention. We’re dedicated to ensuring every experience with Queen K is just as refined as our scents.
Customer Service
Our customer support team is available during business hours to help with any inquiries related to products, shipping, or policies. You can reach us using the contact details below:
- Email: contact@queenkcandleco.com
- Phone: (804) 631-9296
- Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)
Mailing Address
We also welcome correspondence by mail. Please send letters or returns to:
Queen K Candle Co.84 Southgate Sq #1170
Colonial Heights, VA 23834
Stay Connected
Follow us on social media for new product launches, scent inspiration, and exclusive offers:
- Facebook: Queen K Candle Co.
- Instagram: @QueenKCandleCo
- Pinterest: @QueenKCandleCo
Frequently Asked Questions
Before reaching out, be sure to visit our FAQs section. You may find quick answers to common questions about our candles, wickless products, and shipping policies.
We look forward to helping you elevate your space with Queen K Candle Co. fragrances. Thank you for choosing a brand where luxury truly lingers.
— The Queen K Candle Co. Team